What should I do if I’m not sure my booking went through correctly?

16 July 2020

If you have your booking reference number then your booking was successful. You only need your reference number to get on the bus. If you did not receive a booking reference number on your screen and/or by email, please wait for 5 minutes and then check your spam / junk box then you should fill in our contact form and tell us what name and email address you used to book. We will check your booking and get back to you.

Do you have a question we haven't answered here? Click here to fill out our contact form.

Customer Comments

Great customer service!

I have used nakedbus before and will continue to recommend your service, not only because of economy but also because of great customer service!

-Lindsey Ricker

It was a great service thanks.

It was a great service thanks. Our grandaughter loved it and so did her mummy.

-Barb Richardson

Many thanks

Wife and I have just had a most enjoyable return journey Christchurch to Picton. I can thorougly recommend your services, and shall do so to friends and family. Makes it all the better by not having to drive.� Many thanks again.
- Denys Carter




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