Why do I have to pay for this 0900 call?

18 July 2020

We have an 0900 number in order to reduce our costs so that we can offer lower fares to our customers.

99% of our customers do not need to contact us by phone, and we do not wish to penalise them by increasing the fares to pay for a call centre, when all the information on our service can be found on the website.

Upon calling our 0900 number there is a message provided stating the price of the call per minute and an option for customers to hang up at this stage if they do not wish to pay for the call.

We also have a free email service. The contact form can be found at www.nakedbus.com/faq/

Customers are only charged when the call is answered.

Do you have a question we haven't answered here? Click here to fill out our contact form.

Customer Comments

Thank you for providing a bus company that meets our budget :)

I have been raving on to friends and family about your VERY LOW prices! Will definitely be booking with you again for future trips! Thank you for providing a bus company that meets our budget :)

-Asenati Semau

Wonderful, Warm - Superb

Wish to compliment your company on such great service. The driver of the bus on tuesday night,� was wonderful, his driving superb. Had a wonderful trip back on such a cold bleak night, the bus was so� warm, comfortable and clean. Once again many thanks

- Joan Lusby

Pleasant experience

A very pleasant experience. It was very easy to deposit money and then book the ticket.
-Nick Conolly

Waitomo

Milford

Waitomo

Auckland Airport

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