Archive for November 6th, 2007

Auckland City of Sails for the day

Why not take a day trip to Auckland; visit the Sky Tower, the Viaduct for great food - and great shopping in Newmarket. Travel with nakedbus.com and you will have more money to spend when you get there :-)

Steamy Rotorua for the day

Why not take a day trip to Rotorua, New Zealand’s thermal wonderland?

Visit hotpools, geysers and much more. With nakedbus.com you could get there for a dollar each way if you book early!

Spectacular Milford Sound including 1hour 45min boat cruise

Highlights:

  • Lake Wakatipu
  • Te Anau village
  • Lake Te Anau
  • Homer Tunnel
  • Milford Sound
  • 1hr 45 mins cruise on Milford Sound (included!)

For more details see our Milford Sound page

Hiring: Customer Services Dynamo

6 November 2007

We are looking for a new customer services rep.

Applications only accepted via seek.co.nz. If you require further info please initially submit an application.

nakedbus.com has revolutionised the delivery of city to city bus services in New Zealand with a value based model. Fares starting at $1 and all fares are very competitive in the market place. We are experiencing rapid growth and are looking to add an experienced member to our team.

You will be responsible for ensuring that customer enquiries are resolved in a timely, efficient and appropriate manner. You will be:

  • Passionate about resolving customer service issues
  • Professional with excellent interpersonal skills
  • Experienced in a customer service role

Experience in public transport, travel, tourism or accommodation industries would be an advantage but is not necessary.

You will relish the opportunity to work for a young, innovative dynamic company that is one of the fastest growing eCommerce businesses in New Zealand

You will:

  • Answer and resolve customer queries via email and phone
  • Liaise with contractors
  • Contribute to solving service delivery problems

Skills required:

  • Computer literate – we are internet based so you must be able to adapt to new software quickly
  • Good communication skills – verbal and written – you will be dealing with customers and contractors on a daily basis
  • Problem solving ability
  • Conflict management ability
  • Able to relate to people from all walks of life
  • Time management skills / ability to work under pressure

We offer:

  • A dynamic, young and innovative company environment – ground floor opportunity to grow with the business
  • Varied work – the challenges are constantly changing as we continue to build our service infrastructure
  • Full or part time
  • Flexible work environment including some work from home possible
  • A fun and dynamic team environment

Applications close 30 November 2007.

Applications only accepted via seek.co.nz. If you require further info please initially submit an application.

Customer Comments

Wonderful, Warm - Superb

Wish to compliment your company on such great service. The driver of the bus on tuesday night,  was wonderful, his driving superb. Had a wonderful trip back on such a cold bleak night, the bus was so  warm, comfortable and clean. Once again many thanks

- Joan Lusby

It's good to see

It’s good to see nakedbus delivering a good service and taking on the over-priced [competitor] people.

-Thomas Beagle

Carbon Neutral

Really glad for the service, which has been very helpful and cost efficient. Have also been delighted with the friendly and helpful drivers. Lately we’ve been hearing that [competitor] plans to go carbon neutral, and were thinking you should do that too.

-Barbara Cook

Our Buses

Milford

Waitomo

Auckland Airport

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  • Customer Comments

    I really enjoyed my journey. I liked the half hour stop off by the lake in Rotorua. The bus driver [...]

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