nakedbus.com

In common with all budget carriers we do not offer refunds when customers choose not to travel, can no longer travel, or books incorrectly. This is because if we do so we may not be able to resell the seats and with our low prices we need our buses to be as full as possible.

However, you can change any booking using the change booking form (red box on home page). There is $1.40 fee for this and it must be done more than 24 hours before the original departure time. Changes will incur the $1.40 fee plus any increase in price if the new ticket is more expensive than the older ticket (but decreases are not refunded). Make sure you press the button to pay by credit card at the end, otherwise your change will not be complete.

If there is a problem with our bus service and this causes major disturbances to our operation, then depending on circumstances, we will either provide a full refund or alternative travel bookings will be offered.