Why do you not refund the difference when changing a booking?

21 February 2008

nakedbus.com® relies on filling buses as much as possible to keep its fares as low as they are. Giving refunds would force us to raise our prices as we could not guarantee reselling the seat, and we are determined to keep our fares as low as possible. All low cost transport operators have a similar policy. “Change bookings” are offered as an extra service to customers, and it is not designed as a way of getting a refund.

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