The nakedbus.com® service promise

21 February 2008

Our service promise consists of the following five pledges:

  • low cost
  • safety
  • comfort
  • reliability
  • friendly service

We think you’ll agree they make an unbeatable combination!

If we do not meet your expectations, please let us know here.

Low Cost

Travel across New Zealand from $1. That’s right, on every trip every day, our fares start at $1 (plus 70 booking fee). Whether you are travelling from Napier to Taupo,Palmerston North to Wellington or Auckland to Rotorua, book early and you need only pay $1.

Our fares are cheaper the earlier you book. Even if you buy a ticket nearer the date of travel, the price will still be very competitive. Why not try us out?

Safety

Our operators take pride in running buses that are safe and well maintained. We exceed all safety and maintenance requirements of Land Transport NZ.

Comfort

All our vehicles have comfortable coach seats to ensure you have a comfortable trip. Vehicles have been selected for their ride quality. You can see pictures of some of our vehicles here.

Reliability

We all know that unforeseen problems can cause delays, whether it is severe weather, the road being blocked by a crash ahead, or traffic congestion. In these situations the service may be unavoidably delayed so please bear with us!
However, we will do our very best to minimise any delays. We have designed our timetables to take into account known trouble spots.

If there are any known disruptions, we will post them here.

Friendly service

Our drivers are picked not only for their driving skills but their friendly customer service. They will do their best to answer any queries you have, and ensure that you have a pleasant trip.

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Customer Comments

Awesome

YOU ARE AWESOME
-Grace Duva

Fantastic idea

Fantastic idea - I am telling everyone I meet

-Debbie Corson

Some good competition!

Wonderful service. [Competitor] etc needed some good competition! All the best, I will definitely continue supporting you guys, especially a NZ business, don’t ever sell your company off overseas!

-Joanna Sangster

Auckland Airport

Our Buses

Wellington City & Coastline

Milford

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