Why does nakedbus.com® have an 0900 number?

21 February 2020

We have an 0900 number in order to reduce our costs so that we can offer lower fares to our customers. 99% of our customers do not need to contact us by phone, and we do not wish to penalise them by increasing the fares to pay for a call centre, when all the information on our service can be found on the website.

Upon calling our 0900 number there is a message provided stating the price of the call per minute and an option for customers to hang up at this stage if they do not wish to pay for the call. We also have a free email service.

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Customer Comments

Great Service and Value for Money

Congratulations to the great bus driver who drove us to Napier from Hamilton on 30th May and home again on 3rd June. His timing was first class and our price of $20 return was unbeatable

- Olive Davis

Great customer service!

I have used nakedbus before and will continue to recommend your service, not only because of economy but also because of great customer service!

-Lindsey Ricker

Keeping travel expenses amazingly low!

Want to say thanks for the great service. We like to keep our carbon emissions as low as possible, so we avoid making individual car trips whenever we can. The fares we get on nakedbus make it possible for us to travel as often as we need to for business, while limiting our individual driving and keeping travel expenses amazingly low!

-Barbara and Glen

Our Buses

Milford

Auckland Airport

Waitomo

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