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Why does nakedbus.com® have an 0900 number?
21 February 2008
We have an 0900 number in order to reduce our costs so that we can offer lower fares to our customers. 99% of our customers do not need to contact us by phone, and we do not wish to penalise them by increasing the fares to pay for a call centre, when all the information on our service can be found on the website.
Upon calling our 0900 number there is a message provided stating the price of the call per minute and an option for customers to hang up at this stage if they do not wish to pay for the call. We also have a free email service.
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Carbon Neutral
Really glad for the service, which has been very helpful and cost efficient. Have also been delighted with the friendly and helpful drivers. Lately we’ve been hearing that [competitor] plans to go carbon neutral, and were thinking you should do that too.
-Barbara Cook