Archive for April, 2008

Hiring - Customer Service Rep

28 April 2020

nakedbus.com has revolutionised the delivery of long distance bus services in New Zealand with a value based model. Fares start at $1 and all fares are very competitive in the market place. We are experiencing rapid growth and are looking to add an experienced member to our team.

You will be responsible for ensuring that customer enquiries are resolved in a timely, efficient and appropriate manner. You will be:

  • Passionate about resolving customer service issues
  • Professional with excellent interpersonal skills
  • Experienced in a customer service role

Experience in public transport, travel, tourism or accommodation industries would be an advantage but is not necessary.

You will relish the opportunity to work for a young, innovative dynamic company that is one of the fastest growing eCommerce businesses in New Zealand

You will:

  • Answer and resolve customer queries via email and phone
  • Liaise with contractors
  • Contribute to solving service delivery problems

Skills required:

  • Computer literate – we are internet based so you must be able to adapt to new software quickly
  • Good communication skills – verbal and written – you will be dealing with customers and contractors on a daily basis
  • Problem solving ability
  • Conflict management ability
  • Able to relate to people from all walks of life
  • Time management skills / ability to work under pressure

We offer:

  • A dynamic, young and innovative company environment – ground floor opportunity to grow with the business
  • Varied work – the challenges are constantly changing as we continue to build our service infrastructure
  • Full or part time, some weekend work
  • Flexible work environment
  • A fun and dynamic team environment

Applications close 15 May 2020

More South Island Dates

17 April 2020

We are just now releasing more south Island dates - up until 18 May. We will release the Winter timetable by next week. As always prices start at $1 on this low cost bus network. So hurry to get some cheap deals now.

Delays due to V8s in Hamilton

15 April 2020

We will be running our normal service during the V8s. Our buses will have access to the bus stop in Anglesea although there might be some delays.

Waikato Uni stop CLOSED on 12 April

11 April 2020

The bus stop in Knighton Road is closed on 12 April because the road is closed. Please go to the Hamilton Central Stop ( Anglesea St, road side bus stop by the Transport Centre, nearest the traffic lights) to be picked up.

Drop offs will be in the same location. We apologise for the inconvenience which is outside our control.

Customer Comments

Trips are much cheaper

I am thrilled to be getting trips that are much cheaper and don’t take the same route through the gorges as [competitor].

-Anonymous

Thank you nakedbus company

Thank you nakedbus company - trip from Ruakaka to Auckland went perfectly and without a hitch. I will certainly be recommending your service to family and friends.
-Kay Cawte

Concept and value are great!

I thinks the concept and the value for money are great.
-JM Graves

Milford

Waitomo

Waitomo

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