What if the passenger has special requirements?

Does my infant have to travel in their car seat?

18 July 2020

No, car seats are not required by law for infants travelling on buses. However, if you wish for your child to sit in their car seat on the bus, you will need to purchase a ticket for them.

Do your buses take wheelchairs?

16 July 2020

Unfortunately nakedbus.com® buses are unable to accommodate wheelchairs unless they are foldable and the passenger is able to board the bus walking. The usual excess luggage fee does not apply to wheelchairs.

Can I take my dog?

16 July 2020

nakedbus.com® services are unable to carry dogs or other animals, with the exception of guide dogs.

I have a special/medical condition, can I have a special seat reserved for me?

14 July 2020

We are unable to reserve particular seats on the bus for passengers for medical or safety reasons. Passengers can choose to inform the bus driver who will try to assist if there is a seat available, but this is not guaranteed.

Can an unaccompanied minor travel on the bus?

14 July 2020

Unaccompanied minors, aged 12 to 16, travel at the responsibility of their parents or guardians. Neither nakedbus.com® nor bus drivers on nakedbus.com® bus services take responsibility for them. Unaccompanied children must be met at each end of the journey. It is the responsibility of the child to be on the bus at each departure point including connecting vehicles. nakedbus.com® cannot cater for passengers with special needs.

Can I book a specific seat?

14 July 2020

No. You cannot book specific seats on nakedbus.com® services.

Customer Comments

Pleasant experience

A very pleasant experience. It was very easy to deposit money and then book the ticket.
-Nick Conolly

Challenging of price structures

Good to see serious challenging of price structures.

-John Heighes

Concept and value are great!

I thinks the concept and the value for money are great.
-JM Graves

Waitomo

Our Buses

Waitomo

Auckland Airport

  • Welcome

    Welcome to the nakedbus.com news archive. Feel free to comment on any news items - we welcome your feedback!