What is the Luggage Policy?

Do you take animals?

7 August 2020

We take guide dogs accompanying a sight impaired person.

Apart form that we do not take animals, accompanied or unaccompanied.

Do your buses take wheelchairs?

16 July 2020

Unfortunately nakedbus.com® buses are unable to accommodate wheelchairs unless they are foldable and the passenger is able to board the bus walking. The usual excess luggage fee does not apply to wheelchairs.

Can I take my dog?

16 July 2020

nakedbus.com® services are unable to carry dogs or other animals, with the exception of guide dogs.

What can I take on the bus?

16 July 2020

If you are travelling with a baby you may take a collapsible pushchair or carrycot and one extra piece of luggage.

Handbags, umbrellas, walking sticks and other aids are permitted.

Your driver will use his/her discretion to ensure your, and your fellow passengers, comfort.

How much luggage may I take?

16 July 2020

You can take 20kg free of charge (up to two items). You can also take on board one piece of hand luggage up to the size of a small to medium sized hold-all.

If you have excess luggage please contact us using the contact form to book space. nakedbus.com® cannot guarantee that we will be able to accommodate any excess baggage that is not prebooked and you may be refused travel if you bring excess baggage.

Extra luggage, where space available, is $10-15 per item (pay the bus driver)

We advise you to label your luggage to your final destination.

Can I take an oversized item (e.g., bike/surfboard/snowboard) on the bus?

16 July 2020

Yes you can. There will be a $10-$15 charge (depending on the bus route and item) payable to the bus driver on the day. Please fill in our contact form, quoting your reference number and item description and we will book your item on board the bus.

What should I do if I’ve left my property on the bus?

16 July 2020

Fill in our contact form with your reference number, a description of the item(s) and a number to contact you at, and we will try to find your property.

Customer Comments

nakedbus.com takes you home!

My daughter at Otago University uses nakedbus all the time to come home and return to Dunedin. It is a great service and so cheap compared to competitor.

Rad...

One dollar deals are rad!

-Pauline Shults

It was a great service thanks.

It was a great service thanks. Our grandaughter loved it and so did her mummy.

-Barb Richardson

Waitomo

Milford

Our Buses

Auckland Airport

  • Welcome

    Welcome to the nakedbus.com news archive. Feel free to comment on any news items - we welcome your feedback!