Disruptions

Callcentre notice

26 November 2020

The nakedbus.com callcentre will not be available after 5.30pm today.

Please email us if you have any inquiries through Contact Us and we will try to respond to your email the next working day.

We apologise for any inconvenience caused by this disruption.

Christchurch Earthquake *New* update 10 September

10 September 2020

Due to Christchurch Centre being re-opened, all nakedbus services will now be operating as per normal. Christchurch Central pick up and drop off will now return to the Holy Grail Sports Bar 88 Worcester St. Thank you for your patience and cooperation.

Christchurch earthquake update 10 September

10 September 2020

Unfortunately, due to the quakes overnight, all nakedbus services will continue to be picked up and dropped off at the Town Hall 86 Kilmore Street until further notice. Thank you for your patience and cooperation during this time.

8.30pm update * * * Christchurch Earthquake * * *

4 September 2020

Update at 8.30pm:

The cordon has moved out so we have had to move the bus stop again for southern services - please see below.

All nakedbus.com services are running as normal. Because of road closures we are using TEMPORARY BUS STOPS on Sunday. Southbound services will pick up at the Art Gallery on Montreal St. Northbound services will pick up at Northlands Mall (Main North Road). Please get to the bus stop 20 minutes before departure just in case of delays. Please ask at the bus stop if in doubt.

Confirmation not showing up?

11 June 2020

We are currently experiencing problems with our confirmation page showing up at the end of a transaction. Please check your email address to see if a confirmation letter has been sent to you. If you have received the confirmation letter please rest assure that your booking has been confirmed. Remember to check your SPAM mail just in case the confirmation letter went in there. If you are still unsure whether your booking has been confirmed email us at help@nakedbus.com and we can confirm it for you.

Our technical team is fixing this problem now and we apologise for any inconvenience.

Milford Sound Closed again

25 March 2020

Unfortunately, the road to Milford Sound remains closed today due to landslides. We will notify everyone once the road is reopened again.

We thank you for your patience and please get in contact with us for ticket transfers or refunds if you no longer wish to travel to Milford Sound.

The team at nakedbus.com

Power Cut in Auckland 2010

23 March 2020

There has been a power cut in Auckland. This has affected our phone system and we are doing everything we can to get the lines working as soon as possible.

If you have anything urgent please contact us and we will endeavour to help you.

Wanaka Pick up disruption - Sat 16 January 2020

11 January 2020

DISRUPTION Saturday 16 JANUARY 2020:
Bus stop on the Corner of Brownston Street & Helwick Street.  The actual bus stop is on Brownston Street.

Ashburton Pick up Change 22 Nov & 12 Dec 2020

17 November 2020

Disruption
Due to road closures, the pickup at Ashburton will be changed for the 22nd November and 12th December ONLY.
Southbound: Christchurch to Dunedin
Pickup point is the Caltex service station opposite KFC (Cnr of East Street / Dobson Street)
Northbound: Dunedin to Christchurch
Pickup point is outside McDonalds which is beside the Shell service station (Cnr of West Street / Moore Street)  opposite the Mitre 10 Mega Store
Please make a note of this if you are travelling to or from this point on either of these dates.

KiwiBank unavailable for internet banking

3 September 2020

Kiwibank have recently changed a number of their internet banking pages affected our Internet Banking system POLi.  We have made Kiwibank temporarily unavailable via POLi while we update the system to reflect these changes, and will let you know when it is back online again.

Thank you for your patient.

This has been fixed now so please continue to book your nakedbus.com ticket - 07 September 2020

Customer Comments

It's good to see

It’s good to see nakedbus delivering a good service and taking on the over-priced [competitor] people.

-Thomas Beagle

We are most impressed!

Thank you Hamish… we are most impressed with the efficient service! We are like kids on Christmas morning with this new service!

- DH, Napier

Thank you so much

Thank you so much, my son and I had a really lovely trip up to Auckland, catching the bus with no problems. A great service.� Thanks for all your help with the bookings etc.

-Alison Cornwall

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Auckland Airport

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