How to pay by internet/phone banking

IMPORTANT INFORMATION FOR UNDERSTANDING PAYMENT METHODS WITH nakedbus.com®:

If you need to use Internet or Phone banking:

  • you will need to be registered with nakedbus.com® and keep a note of your 6-digit member number. You can find this by clicking on the “More details” button under Internet Banking on the left of the home page.
  • you will need to make your internet/phone banking payment to nakedbus.com® before you can buy a ticket.
  • you will have to wait at least one business day after you have made your payment before purchasing your tickets online, as this is how long it takes the bank to process your payment.

By registering with nakedbus.com® you open an account (called nakedrewards) which you can deposit money into for the later purchasing of tickets. It’s a bit like having a bank account that you deposit money into in order to purchase things at a later date. When you purchase rides nakedbus.com also adds to your nakedrewards balance to thank you for your custom, like when the bank gives you interest!

If you need assistance please send an email via the website or phone 0900 62533 (calls cost $1.80 per minute).

The following provides details of when deposited money will be available in your nakedrewards account.

You deposit on Monday 10pm-Tuesday 10pm
Available to you on Wednesday morning

You deposit on Tuesday 10pm-Wednesday 10pm
Available to you on Thursday morning

You deposit on Wednesday 10pm-Thursday 10pm
Available to you on Friday morning

You deposit on Thursday 10pm-Friday 10pm
Available to you on Saturday morning

You deposit on Friday 10pm-Monday 10pm
Available to you on Tuesday morning

How to Pay by Internet or Phone Banking (minimum deposit $10)

  • Research your trip (s) online at www.nakedbus.com in order to estimate the cost of your trip.
  • Set up nakedbus.com as a bill payment payee. If you are with one of the affiliated banks (see below), you can do this online by searching for the word “nakedbus”. If you are with another bank you will need to set up nakedbus.com® manually using the account number:03-0104-0394083-01.For phone banking, make a one-off phone call to your bank. The bank will ask for your email address and nakedbus.com 6-digit member number.
  • Make a payment to nakedbus.com®. The minimum amount you can deposit is $10, but don’t worry – any left over money will still remain in your nakedrewards account for use when purchasing your next nakedbus.com® trips. It is wise to deposit more than the price of your future tickets in case they go up during the time between depositing your money and booking your tickets. The price of nakedbus.com® tickets depends on how early you book. If other people book during the time your payment is being processed by the bank the prices will go up.
  • Enter this information exactly as in the example:
    • your 6-digit nakedbus.com® member number in the Reference box (this is so nakedbus.com® knows who has deposited the cash!). Do not enter anything else in this field or your payment will be delayed. Only enter six digits.
    • Put your email address in the Code box (don’t worry if it doesn’t all fit - put in as much as you can fit), and
    • your surname and initials in the Particulars box.For example:
Details to appear on their statement:
Particulars: *
Code:
Reference:
Bloggs, J
bloggs@hotma
009999
  • The banks that are set up with nakedbus.com® are:
    o ANZ
    o ASB
    o Bank Direct
    o HSBC
    o Kiwi Bank
    o National Bank
    o PSIS
    o Southland Building Society
    o Taranaki Savings Bank (TSB)
    o Westpac
  • Wait at least one business day. This is the time it takes the banks to process your payment.
  • After at least one business day, check to see that your nakedrewards account has increased.
  • Search for your trip again and select PAY WITH NAKEDREWARDS.
  • Retain your nakedbus.com® booking reference (e.g., 1-79999-20072020-02-1255-AKL-TGA) to show the driver on the day of your trip. You will not be allowed on the bus without your booking reference under any circumstances.

Please note: If you would like money re-deposited to your bank account, this will incur a $3 administration fee. You will need to email us at enquiries@nakedbus.com with your request, member number and� 15-digit NZ bank account number. If money needs to be returned to an overseas bank account all associated costs will be deducted.

Customer Comments

nakedbus is the best thing since sliced bread.

I just wanted to say that nakedbus is the� best thing since sliced bread. It’s great that you’re offering an actual SERVICE - something this country definitely needs. Awesome work guys.

-Emmylou Cooke

Many thanks

Wife and I have just had a most enjoyable return journey Christchurch to Picton. I can thorougly recommend your services, and shall do so to friends and family. Makes it all the better by not having to drive.� Many thanks again.
- Denys Carter

Wow... these are somewhat amazing prices!

Wow, I just made a booking for next weekend from Auckland to Napier, and usually if I booked so late on the [competitor] service it would cost me $66, but I got my ticket from here for $23!! I also booked ahead for November and it cost me only $1!! I’m a Uni student so these are somewhat amazing prices, and I can afford to travel home! Cant wait to use this service, thanks for the low prices!

- Alesha, Auckland

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