Luggage Allowance

How much luggage may I take?

You can take up to two medium sized suitcases. You can also take on board one piece of hand luggage up to the size of a small to medium sized hold-all. nakedbus.com® cannot guarantee that we will be able to accommodate any excess baggage and you may be refused travel if you bring excess baggage.

Extra luggage, where space available, is $10.00 per item (pay the driver)
We advise you to label your luggage to your final destination

What can I take on the bus?

If you are travelling with a baby you may take a collapsible pushchair or carrycot and one extra piece of luggage

Handbags, umbrellas, walking sticks and other aids are permitted

Your driver will use his/her discretion to ensure your, and your fellow passengers, comfort

Can I take my bike/surfboard/snowboard/skis?

nakedbus.com® buses can carry these items subject to space availability. There is a charge of between $10-15 per item (depending on the route). This is payable directly to the driver. Please inform us as soon as possible (by emailing us at enquiries@nakedbus.com) if you wish to bring an oversized item.

Can I take my dog?

nakedbus.com® services are unable to carry dogs or other animals, with the exception of guide dogs.

Do your buses take wheelchairs?

Unfortunately nakedbus.com® buses are unable to accommodate wheelchairs unless they are foldable and the passenger is able to board the bus walking.

What do I do if I have lost some personal belongings?

Please contact nakedbus.com® Customer Services providing full details of the journey you were travelling on when the item was lost.

Customer Comments

Wonderful, Warm - Superb

Wish to compliment your company on such great service. The driver of the bus on tuesday night,� was wonderful, his driving superb. Had a wonderful trip back on such a cold bleak night, the bus was so� warm, comfortable and clean. Once again many thanks

- Joan Lusby

Thank you nakedbus company

Thank you nakedbus company - trip from Ruakaka to Auckland went perfectly and without a hitch. I will certainly be recommending your service to family and friends.
-Kay Cawte

Concept and value are great!

I thinks the concept and the value for money are great.
-JM Graves

Milford