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Contact Us

If you can't find the answer to your query in the FAQ, please select a subject below and send us a message.


 

Please see our FAQ section above to make sure that your question about our bus service hasn’t been answered. If your question is not there, fill in the form below and we will get back to you. Please note we only respond via email so you must enter a valid email address.

Response times:
General queries - next working day
Complaints - 5 working days (to allow investigation)
Alternatively, telephone nakedbus.com® customer services on 0900 NAKED (or 0900 62533) between 7am and 6pm Monday to Sunday (calls cost $1.80 per minute from Telecom landlines, calls from mobiles and some other networks may be higher). Please note we do not refund 0900 calls. Problems with 0900 number? Click here.

If you want to write to us then post your letter to the following address (we respond to letters within 28 days):

nakedbus.com® PO Box 46-018, Herne Bay, Auckland. (Please supply an email address for response)
Accounts
Please note that correspondence for the accounts should be sent using the contact form above, (preferred medium) or

PO Box 52-183, Kingsland, Auckland.

Customer Comments

Friendly, courteous, polite & efficient

I know just how often people don’t let you know the good things … well, I would just like to pass on to you my highest praise for the driver from Whangarei to Auckland. He was friendly, courteous, polite, efficient and especially made the travel for my daughter and our international students easy and relaxing - especially as some had not previously used a city to city bus before, and none of us had used the nakedbus service.

His personality and manner is a credit to himself and to your company. We are all Naked Bus Converts now …. no more grumpy [competitor] bus for us!!

Well done to everyone!

Awesome

YOU ARE AWESOME
-Grace Duva

Thank you for providing a bus company that meets our budget :)

I have been raving on to friends and family about your VERY LOW prices! Will definitely be booking with you again for future trips! Thank you for providing a bus company that meets our budget :)

-Asenati Semau