Luggage Policy & Large items

Please note that the driver makes the final decision regarding whether an item is beyond the luggage allowance. We cannot provide a ruling by email. 
You can take 1 suitcase (up to 20kg in total) free of charge, plus a small carry-on bag per paying passenger.

LARGER ITEMS: nakedbus.com® buses can carry items such as

  • bicycles*
  • surfboards
  • skis
  • other excess baggage

Please Note:

  1. All larger items are subject to space availability.
  2. There is a charge of between $10-15 per item (depending on the route). This is payable directly to the driver.
  3. All larger items MUST be pre-advised, via email at least 24 hours before travel.
  4. Please inform us as soon as possible (by using the contact form) if you wish to bring an oversized item.
  5. We WILL require your booking reference number, when booking larger items on the bus.
  6. Notice of large items less than one full business day before the date of travel will not be guaranteed and no refunds will be given if we are unable to accommodate the request.

NOTE: *Bicycles should be boxed to avoid damage to other passengers luggage, however if you are unable to box the bicycle, our minimum requirement is that the bicycle pedals and chain are covered and the front wheel removed. We take absolutely no responsibility for damage to bicycles that are not boxed.

Notice of oversized items less than one full business day before the date of travel will not be guaranteed and no refunds will be given if we are unable to accommodate the request.�

Please see Section 9 of our terms and conditions for more information on our luggage policy.

Customer Comments

Pleasant experience

A very pleasant experience. It was very easy to deposit money and then book the ticket.
-Nick Conolly

Amazing Value and Efficiency

I am happy to tell others about your company for the amazing value and efficiency.

- Christopher Maney

Thank you nakedbus company

Thank you nakedbus company - trip from Ruakaka to Auckland went perfectly and without a hitch. I will certainly be recommending your service to family and friends.
-Kay Cawte

Auckland Airport