Luggage Policy & Large items

Please note that the driver makes the final decision regarding whether an item is beyond the luggage allowance. We cannot provide a ruling by email. 
You can take 2 medium suitcases (up to 20kg in total) free of charge, plus a small carry-on bag per paying passenger.

LARGER ITEMS: nakedbus.com® buses can carry items such as

  • bicycles*
  • surfboards
  • skis
  • other excess baggage

Please Note:

  1. All larger items are subject to space availability.
  2. There is a charge of between $10-15 per item (depending on the route). This is payable directly to the driver.
  3. All larger items MUST be pre-advised, via email.
  4. Please inform us as soon as possible (by using the contact form) if you wish to bring an oversized item.
  5. We WILL require your booking reference number, when booking larger items on the bus.

NOTE: *Bicycles should be boxed to avoid damage to other passengers luggage, however if you are unable to box the bicycle, our minimum requirement is that the bicycle pedals and chain are covered. We take absolutely no responsibility for damage to bicycles that are not boxed.

Customer Comments

Friendly, courteous, polite & efficient

I know just how often people don’t let you know the good things … well, I would just like to pass on to you my highest praise for the driver from Whangarei to Auckland. He was friendly, courteous, polite, efficient and especially made the travel for my daughter and our international students easy and relaxing - especially as some had not previously used a city to city bus before, and none of us had used the nakedbus service.

His personality and manner is a credit to himself and to your company. We are all Naked Bus Converts now …. no more grumpy [competitor] bus for us!!

Well done to everyone!

Thank you so much

Thank you so much, my son and I had a really lovely trip up to Auckland, catching the bus with no problems. A great service. Thanks for all your help with the bookings etc.

-Alison Cornwall

Happy to tell others...

I am happy to tell others about your company for the amazing value and efficiency.

-Christopher Maney

Auckland Airport